Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: January 1, 2025

At Cure and Wellness ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

Name, email address, phone number, and postal address
Date of birth, gender, and medical history (when relevant to wellness services)
Payment information, including credit card details and billing address
Travel documents, passport information, and visa details
Health goals, preferences, and wellness consultation notes

Automatically Collected Information

When you visit our website, we automatically collect:

IP address, browser type, and device information
Pages visited, time spent on pages, and click patterns
Referral sources and search terms used to find our site
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To facilitate your wellness journey, book retreats, arrange consultations, and coordinate travel logistics
Communication: To respond to your inquiries, send booking confirmations, provide updates, and offer customer support
Personalization: To recommend suitable wellness programs, retreats, and destinations based on your preferences and health goals
Medical Coordination: To share relevant health information with partner wellness centers and medical professionals (with your consent)
Payment Processing: To process payments, manage billing, and prevent fraud
Legal Compliance: To comply with applicable laws, regulations, and visa requirements
Website Improvement: To analyze usage patterns, improve our website functionality, and enhance user experience
Marketing: To send promotional materials and newsletters (with your consent, and you may opt out at any time)

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Wellness Partners: With accredited wellness centers, hospitals, and medical professionals necessary to deliver your requested services
Service Providers: With third-party vendors who assist us in operations, under strict confidentiality agreements
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with a merger, acquisition, or sale of assets, with advance notice to users
With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement industry-standard security measures to protect your personal information:

Encryption of sensitive data in transit and at rest
Secure servers and databases with restricted access
Regular security audits and vulnerability assessments
Employee training on data protection and confidentiality
Compliance with applicable data protection regulations

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Portability: Request transfer of your data to another service provider
Objection: Object to processing of your information for certain purposes
Withdraw Consent: Withdraw consent for data processing where consent is the legal basis
Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at contact@cureandwellness.com.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Medical and health-related information may be retained longer as required by applicable regulations or for continuity of care.

International Data Transfers

As a medical travel facilitator operating in India and serving international clients, your information may be transferred to and processed in countries outside your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Email: contact@cureandwellness.com

Phone: +91 7034612345

Address: Cure and Wellness, India