Terms of Service

Please read these terms carefully before using our services. By using Cure and Wellness, you agree to these terms.

Last updated: January 1, 2025

Welcome to Cure and Wellness. These Terms of Service ("Terms") govern your access to and use of our website, services, and platform (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

Acceptance of Terms

By creating an account, making a booking, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Description of Services

Cure and Wellness is a Medical Value Travel Facilitator (MVTF) that connects clients with accredited wellness retreats, medical centers, and holistic healing facilities in India. Our Services include:

  • Online consultations with qualified medical professionals and wellness advisors
  • Booking and coordination of wellness retreats and medical treatments
  • Travel assistance, including visa support and accommodation arrangements
  • Post-treatment follow-up and ongoing wellness guidance
  • Educational content and resources about wellness and healing

We act as a facilitator between you and third-party wellness centers. We do not provide medical treatment ourselves, but we coordinate with certified providers to ensure quality care.

User Responsibilities

As a user of our Services, you agree to:

  • Provide accurate, current, and complete information when creating an account or making a booking
  • Maintain the security of your account credentials and notify us immediately of any unauthorized access
  • Use our Services only for lawful purposes and in accordance with these Terms
  • Not impersonate any person or entity or misrepresent your affiliation
  • Not use our Services to transmit any harmful code, viruses, or malicious software
  • Not interfere with or disrupt the integrity or performance of our Services
  • Comply with all applicable laws, regulations, and visa requirements when traveling
  • Provide truthful medical and health information to ensure appropriate care recommendations

Bookings and Payments

Booking Process

When you make a booking through our platform, you enter into a contract with the respective wellness center or service provider. We facilitate the booking process but are not a party to the actual service agreement between you and the provider.

Payment Terms

  • All prices are displayed in the selected currency and are subject to change until booking is confirmed
  • Payment is required according to the terms specified at the time of booking
  • All payments are processed securely through third-party payment processors
  • Additional fees may apply for visa assistance, travel arrangements, or special requests

Refunds and Cancellations

  • Cancellations made more than 30 days before the start date may be eligible for a full or partial refund
  • Cancellations made within 30 days may be subject to cancellation fees
  • No-shows and last-minute cancellations may result in forfeiture of payment
  • Refunds are processed within 7-14 business days

Medical Disclaimer

IMPORTANT: Cure and Wellness does not provide medical advice, diagnosis, or treatment.

Our Services facilitate connections between clients and accredited wellness centers and medical professionals. Any information provided on our platform is for informational purposes only and should not be considered a substitute for professional medical advice.

We are not responsible for the quality of care provided by third-party wellness centers or medical professionals. Clients are encouraged to verify credentials and make informed decisions about their healthcare providers.

Limitation of Liability

To the maximum extent permitted by law, Cure and Wellness shall not be liable for any indirect, incidental, special, or consequential damages, including:

  • Loss of profits, data, or business opportunities
  • Damages arising from use or inability to use our Services
  • Damages resulting from interactions with third-party wellness centers
  • Travel delays, cancellations, or visa issues
  • Medical complications or outcomes from treatments received

Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Cure and Wellness from any claims, damages, and expenses arising from:

  • Your use or misuse of our Services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any inaccurate or false information you provide

Intellectual Property

All content on our platform, including text, graphics, logos, images, and software, is the property of Cure and Wellness or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or use any content from our platform without our prior written permission.

Termination

We reserve the right to suspend or terminate your access to our Services at any time for reasons including:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Abuse of our Services or other users
  • Request by law enforcement or regulatory authorities

Dispute Resolution

If you have any dispute with us, we encourage you to contact us first to resolve the matter amicably. If a dispute cannot be resolved through direct communication, any disputes arising from these Terms shall be governed by the laws of India. Any legal action shall be brought exclusively in the courts of India.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: contact@cureandwellness.com

Phone: +91 7034612345

Address: Cure and Wellness, India